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Tactile CRM and Zendesk play nicely together

We spoke last month about how we’d integrated Zendesk with Tactile CRM so that you can easily see support tickets from within Tactile CRM. Now the nice folk at Zendesk have added a widget to allow you to look up customer details in Tactile CRM when you are logged into Zendesk. The video below shows…

Tactile CRM with Maps

Want to see where a person lives, or where the meeting you have with an organisation is? Well now you can – Tactile CRM allows you to easily find places in Google Maps

A new Intro to Tactile CRM video

As we’ve recently updated Tactile CRM with some new user interface tweaks and functionality we thought it was about time we updated our videos of Tactile CRM. The first to be finished is the introduction to Tactile CRM which will be on the front page of the website shortly. Here it is for your viewing…

Introducing visual cues in Tactile CRM

Visual clues is the fancy name for a new feature we have just added to Tactile CRM to allow users to upload logos/pictures against people and organisations within the system.

DB Recovery – more haste, less speed

How our DR strategy worked out for real with zero data loss

Support, made simple

Our goal is to make Tactile CRM the best easy to use web based crm system for small businesses. As part of this drive we recently made email support available for free to all users (not just paying customers), now we’ve made it easy to submit a support request directly when using Tactile CRM: Got…